Shipping policy

**Shipping Policy**

Thank you for shopping with us! Please take a moment to review our shipping policy:

1. **Pre-Order Shipping Timeframe**: As a pre-order item company, all our products are made to order. Please allow 3 to 6 weeks for your item to be shipped. This timeframe allows us to ensure the highest quality of each item.

2. **No Refunds or Exchanges**: Due to the nature of our pre-order system, we do not offer refunds or exchanges. Please make sure to carefully select your items before placing your order.

3. **Incorrect Items**: In the rare event that you receive an item different from what you ordered, we will happily replace it at no additional cost to you. Please contact our customer service team within 7 days of receiving the incorrect item to arrange for a replacement.

Thank you for your understanding and support of our unique, pre-order business model!